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At Bob's Discount Furniture, we have fun, we love what we do and it shows in our expansive growth! Bob's truly values the contributions of every associate and offers great opportunities for career growth, competitive compensation, and outstanding benefits in a professional, FUN, and fast-paced work environment.
Honesty and integrity are the hallmarks of the "Bob's Way" of doing business- a philosophy that applies to customers, co-workers, vendors, and community relations. With over 180 stores, and growing, our continued success has created exciting opportunities for our employees to enjoy truly rewarding careers!
Headquartered in Manchester, CT with Distribution Centers in Taftville, CT, Aberdeen, MD, Piscataway, NJ, Shorewood, IL, and San Bernadino, CA. Bobs completes over 23,000 deliveries per week, with over 4.3 million pieces delivered per year out of 22 hubs.
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Honesty
Integrity
Transparency
Community
Safety
Diversity
Diversity takes the lead
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Behind every incredible price you see at Bob's, there's a story. It's a story of Bob's Way.
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Bob’s Discount Furniture Recognized by Forbes for Best Customer Service
Bob’s Discount Furniture, one of the fastest-growing omni-channel furniture retailers in the country, has been honored by Forbes for Best Customer Service in 2024 in the Home & Furnishings category. Forbes’ first-ever Best Customer Service list was judged using the following criteria: U.S. customer evaluations of Bob’s employee/customer interactions; the timing Bob’s took to provide the goods, services and processes associated with the products; and resolution of issues.
Bob’s Discount Furniture’s Toni Spinelli Named Recipient of 2023 Women in Supply Chain Award
Bob’s Discount Furniture Named Finalist for ModernRetail Magazine’s ‘Best Use of Emerging Technology Award’
Bob’s tested PebblePost’s Optimized Audiences product to re-engage current and former customers, increase customer lifetime value, and drive incremental return on ad spend (iROAS). Bob’s provided PebblePost with a targeted list of top customers enabling PebblePost’s algorithm to identify a sizable segment of customers with a high likelihood to respond, and thus make a significant repeat purchase. PebblePost then sent Bob’s-designed direct mailers to these audiences.
The results exceeded not just Bob’s goal of delivering more than 25x incremental return, but also everyone’s expectations. Based on the success of this campaign, Bob’s continues to run customer re-engagement programs with PebblePost using this technology.